We value our customers’ time. To ensure that we are the right people to help you, please read the statements below and tick all the boxes that are relevant to your query. Please note we are not able to advise you unless all of the statements below apply. If any of the statements do not apply to you, we suggest that you contact your legal representative or your local free advice centre for further assistance.

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We may have to share your personal data with third parties in certain circumstances, such as when we process your payments, or when is necessary to the performance of a contract with you for our legitimate interests, for example. When this happens, we require them to respect the security of your personal data, to treat it in accordance with the law, to process it only for specified purposes and in line with our instructions and standards. We do not allow them to use it for their own purposes. Please see our T&Cs and Privacy Notice.
What is your employment status?
Are there any emergencies, e.g. important tribunal dates, the threat of violence from somebody, etc.?

Sorry, we are not currently offering advice in emergencies. For further assistance, you might need to contact your legal representative or your local free advice centre.

Do you have a legal right to work in the UK?

We are sorry, we are currently unable to advise you. For further assistance, you might need to contact your legal representative or your local free advice centre.

Is your accommodation provided to you by your employer?
How long have you been employed by the employer that is relevant to your query?
Has your employer provided you with a contract of employment or written particulars of your employment?
Are you a member of a Trade Union?
Is your case listed for an employment tribunal hearing and you are looking for representation?

We are sorry, we are currently unable to advise you. For further assistance, you might need to contact your legal representative or your local free advice centre.

Have you been dismissed recently?
What was the date of your dismissal? Please specify:
What was the reason for your dismissal? Please specify:
Did your employer follow any formal procedures for your dismissal (for example grievance, disciplinary, or dismissal procedure)? Please specify:
Do you think that your dismissal was wrongful or unfair?
Is the company you worked for still operating or has it gone out of business?
Do you think you have been discriminated against on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex, and sexual orientation?
Please use the space below to give us further detail about your housing query. Please use your own words and include all the essential information and relevant dates (500 words maximum).
What have you done about this issue so far?
Please note we charge a fixed price of £19.99 for one legal issue only, so be specific about the advice you need. For example, the information about your “rights at work” will be one query, even though this is a vast area of law If you. If in addition to this, for example, you also need advice about “how to take a case to the Employment Tribunal”, this will be the second issue that you will need to submit and pay for separately. In one phrase, tell us what the specific employment issue you would like help with? (200 words maximum)